Hermle Replacement Mechanical Movement
Hermle 340-020 replacement Movement For Hermle, Emperor, Howard Miller, Hermle, Sligh, Ridgeway, Seth Thomas, Pearl, King Arthur.
Handshaft 33.2mm=1.307 inches 5 Hammer below Balance escapement Plate size = 100 x 100mm=3.7/8 inches SQ.
Spring driven. Please Note: (K) stands for Calendar Driven Movement.
Brand New Direct From Germany
Two Year Warranty
I ordered the movement and the order was listed as pending even though money had been taken out of my bank for the order. The person I talked with was excellent in his service.
When the movement arrived, I installed into my mantle clock only to find that while the timing movement worked the chimes were malfunctioning. They continued to chime for about a minute on each quarter hour. I emailed moore clocks asking about the situation and received no response.
The next day, the clock stop working completely. I sent a request via e-mail to return the movement as being unsatisfactory and a week later have not received a response. Then I received an e-mail requesting a rating.
Overall, bad service and a bad product. I read the small print that all Hermle product warranty need to go directly to Hermle but am not sure if this fits my scenario since the product was bad to begin with. I guess I'm preparing myself for the outcome of throwing away $233 with no satisfaction.